CONSUMER GRIEVANCE REDRESSAL FORUM ORDERS

CGRF(Consumer Grievance Redressal Forum):Consumers Rights and Responsibilities and Grievance Redressal Mechanisms

Himachal Pradesh State Electricity Board Limited, in response to Regulations made by the Himachal Pradesh Electricity Regulatory Commission in exercise of powers under Section 181, sub-section (2) (r) & (s) read with sub-section (5) to (8) of Section 42 of Electricity Act 2003 has constituted a Consumer Grievances Redressal Forum (CGRF) vide orders dated 21/06/2005.Consumers of HPSEB Limited can file any Grievance which includes any complaint, relating to fault, imperfection, shortcoming or inadequacy in the quality and manner of performance to be performed by the Licensee, i.e. Himachal Pradesh State Electricity Board Limited in pursuance of License, Contract, agreement or under Electricity Supply Code or in relation to Distribution Performance standards of the Licensee, as specified by the Commission, and includes billing disputes of any nature and matters related to safety of the Distribution System having potential of endangering life or property.The (CGRF) is located at Block No. 8, Top Floor, SDA Complex, Kasumpti, Shimla-171009 The detailed procedure for filing the Complaint at CGRF is available in the Himachal Pradesh Electricity Regulatory Commission (Consumer Grievances Redressal Forum and Ombudsman) Regulations, 2013 and subsequent amendments available at http://hperc.org/?page_id=172 . The Consumers, aggrieved in any manner specified above can file their complaints either in person or by post in a manner as specified in the Regulations or through email at crgrf@hpseb.in

 

Total Orders : 300
91. Complaint No : 1515/202403/04
Order Date : 13-03-2024
M/s J.B. Rolling Mills Ltd. Village Kheri, Trilokpur Raod, Kala Amb, Tehsil Nahan, District Sirmour (HP).
Date of Admission
05-03-2024
Date of Final Hearing
13-03-2024
Date of Orders
13-03-2024
92. Complaint No : 1454/202402/03
Order Date : 13-03-2024
M/s Eurocrit Labs International Pvt. Ltd. Khasra No.-1491-95/1, Village Thana Morpen Road, Tehsil Baddi, District Solan (HP).
Date of Admission
17-02-2024
Date of Final Hearing
13-03-2024
Date of Orders
13-03-2024
93. Complaint No : 1142/202401/02
Order Date : 17-01-2024
M/s Ved Praksh, S/o Sh. Bhader Ram, R/o. VPO, Sangla, Distt Kinnaur, (HP).
Date of Admission
16-01-2024
Date of Final Hearing
17-01-2024
Date of Orders
17-01-2024
94. Complaint No : 3325/202308/28
Order Date : 05-12-2023
M/s Vardhman Ispat Udyog, Village Bathrpi, Tehsil Haroli, Near Thahliwala Distt. Una (HP)
Date of Admission
25-08-2023
Date of Final Hearing
05-12-2023
Date of Orders
05-12-2023
95. Complaint No : 1453/202309/31
Order Date : 21-11-2023
M/s Shree Parvati Steel Alloys, Village Kheri, Trilokpur Raod, Kala Amb, Distt. Sirmour (HP)
Date of Admission
22-06-2023
Date of Final Hearing
21-11-2023
Date of Orders
05-12-2023
96. Complaint No : 1454/202308/21
Order Date : 21-11-2023
M/s Embros Autocomp Ltd. (Unit-III), Village Katha, Baddi distt. Solan-173205 (HP)
Date of Admission
05-09-2023
Date of Final Hearing
21-11-2023
Date of Orders
05-12-2023
97. Complaint No : 1521/202308/29
Order Date : 21-11-2023
M/s Gill Enterprises, Near HRTC Bus Stand, Main Market, Paonta Sahib, Distt. Sirmour-173025 (HP)
Date of Admission
29-08-2023
Date of Final Hearing
21-11-2023
Date of Orders
21-11-2023
98. Complaint No : 1453/202311/33
Order Date : 21-11-2023
M/s Kundlas Loh Udyog, Vill. Balyana, P.O. Barotiwala, Tehsil Baddi, Distt. Solan (HP).
Date of Admission
02-11-2023
Date of Final Hearing
21-11-2023
Date of Orders
21-11-2023
99. Complaint No : 1453/202309/31
Order Date : 02-11-2023
M/s Arush Industries, Complainant Jharmajri, Baddi, District Solan (HP).
Date of Admission
27-09-2023
Date of Final Hearing
02-11-2023
Date of Orders
05-12-2023
100. Complaint No : 1432/202308/27
Order Date : 31-10-2023
M/s Him Chem Private Ltd. Village Khera P.O Baddi Nalagarh Road Nalagarh (HP). Distt. Solan HP
Date of Admission
22-08-2023
Date of Final Hearing
31-10-2023
Date of Orders
03-11-2023