CONSUMER GRIEVANCE REDRESSAL FORUM ORDERS

CGRF(Consumer Grievance Redressal Forum):Consumers Rights and Responsibilities and Grievance Redressal Mechanisms

Himachal Pradesh State Electricity Board Limited, in response to Regulations made by the Himachal Pradesh Electricity Regulatory Commission in exercise of powers under Section 181, sub-section (2) (r) & (s) read with sub-section (5) to (8) of Section 42 of Electricity Act 2003 has constituted a Consumer Grievances Redressal Forum (CGRF) vide orders dated 21/06/2005.Consumers of HPSEB Limited can file any Grievance which includes any complaint, relating to fault, imperfection, shortcoming or inadequacy in the quality and manner of performance to be performed by the Licensee, i.e. Himachal Pradesh State Electricity Board Limited in pursuance of License, Contract, agreement or under Electricity Supply Code or in relation to Distribution Performance standards of the Licensee, as specified by the Commission, and includes billing disputes of any nature and matters related to safety of the Distribution System having potential of endangering life or property.The (CGRF) is located at Block No. 8, Top Floor, SDA Complex, Kasumpti, Shimla-171009 The detailed procedure for filing the Complaint at CGRF is available in the Himachal Pradesh Electricity Regulatory Commission (Consumer Grievances Redressal Forum and Ombudsman) Regulations, 2013 and subsequent amendments available at http://hperc.org/?page_id=172 . The Consumers, aggrieved in any manner specified above can file their complaints either in person or by post in a manner as specified in the Regulations or through email at crgrf@hpseb.in

 

Total Orders : 307
101. Complaint No : 3325/202308/28
Order Date : 05-12-2023
M/s Vardhman Ispat Udyog, Village Bathrpi, Tehsil Haroli, Near Thahliwala Distt. Una (HP)
Date of Admission
25-08-2023
Date of Final Hearing
05-12-2023
Date of Orders
05-12-2023
102. Complaint No : 1453/202311/33
Order Date : 21-11-2023
M/s Kundlas Loh Udyog, Vill. Balyana, P.O. Barotiwala, Tehsil Baddi, Distt. Solan (HP).
Date of Admission
02-11-2023
Date of Final Hearing
21-11-2023
Date of Orders
21-11-2023
103. Complaint No : 1521/202308/29
Order Date : 21-11-2023
M/s Gill Enterprises, Near HRTC Bus Stand, Main Market, Paonta Sahib, Distt. Sirmour-173025 (HP)
Date of Admission
29-08-2023
Date of Final Hearing
21-11-2023
Date of Orders
21-11-2023
104. Complaint No : 1454/202308/21
Order Date : 21-11-2023
M/s Embros Autocomp Ltd. (Unit-III), Village Katha, Baddi distt. Solan-173205 (HP)
Date of Admission
05-09-2023
Date of Final Hearing
21-11-2023
Date of Orders
05-12-2023
105. Complaint No : 1453/202309/31
Order Date : 21-11-2023
M/s Shree Parvati Steel Alloys, Village Kheri, Trilokpur Raod, Kala Amb, Distt. Sirmour (HP)
Date of Admission
22-06-2023
Date of Final Hearing
21-11-2023
Date of Orders
05-12-2023
106. Complaint No : 1453/202309/31
Order Date : 02-11-2023
M/s Arush Industries, Complainant Jharmajri, Baddi, District Solan (HP).
Date of Admission
27-09-2023
Date of Final Hearing
02-11-2023
Date of Orders
05-12-2023
107. Complaint No : 1454/202308/26
Order Date : 31-10-2023
M/s Emmbros Autocomp Ltd. (Unit- Emmpower) Village Bhud, Nalagarh Road Baddi, Solan 173205 (HP).
Date of Admission
11-08-2023
Date of Final Hearing
31-10-2023
Date of Orders
31-10-2023
108. Complaint No : 1432/202308/24
Order Date : 31-10-2023
M/s Shree Siddi Vinayak, Complainant Forging Pvt. Ltd. Village Nangal Uparal Nalagarh HP
Date of Admission
22-08-2023
Date of Final Hearing
31-10-2023
Date of Orders
03-11-2023
109. Complaint No : 1432/202308/27
Order Date : 31-10-2023
M/s Him Chem Private Ltd. Village Khera P.O Baddi Nalagarh Road Nalagarh (HP). Distt. Solan HP
Date of Admission
22-08-2023
Date of Final Hearing
31-10-2023
Date of Orders
03-11-2023
110. Complaint No : 1453/2/23/17
Order Date : 31-10-2023
M/s Arush Industries, Jharmajri, Baddi, District Solan (HP). V/s HPSEBL
Date of Admission
24-05-2023
Date of Final Hearing
31-10-2023
Date of Orders
31-10-2023