HPSEBL NOTIFICATIONS

  2. CGRF

CONSUMER GRIEVANCE REDRESSAL FORUM ORDERS

CGRF(Consumer Grievance Redressal Forum):Consumers Rights and Responsibilities and Grievance Redressal Mechanisms

Himachal Pradesh State Electricity Board Limited, in response to Regulations made by the Himachal Pradesh Electricity Regulatory Commission in exercise of powers under Section 181, sub-section (2) (r) & (s) read with sub-section (5) to (8) of Section 42 of Electricity Act 2003 has constituted a Consumer Grievances Redressal Forum (CGRF) vide orders dated 21/06/2005.Consumers of HPSEB Limited can file any Grievance which includes any complaint, relating to fault, imperfection, shortcoming or inadequacy in the quality and manner of performance to be performed by the Licensee, i.e. Himachal Pradesh State Electricity Board Limited in pursuance of License, Contract, agreement or under Electricity Supply Code or in relation to Distribution Performance standards of the Licensee, as specified by the Commission, and includes billing disputes of any nature and matters related to safety of the Distribution System having potential of endangering life or property.The (CGRF) is located at Block No. 8, Top Floor, SDA Complex, Kasumpti, Shimla-171009 The detailed procedure for filing the Complaint at CGRF is available in the Himachal Pradesh Electricity Regulatory Commission (Consumer Grievances Redressal Forum and Ombudsman) Regulations, 2013 and subsequent amendments available at http://hperc.org/?page_id=172 . The Consumers, aggrieved in any manner specified above can file their complaints either in person or by post in a manner as specified in the Regulations or through email at crgrf@hpseb.in

 

Total Orders : 307
111. Complaint No : 1431/2/23/15
Order Date : 31-10-2023
M/s Sarsa Stone Crusher, Village Bersan, P.O. Manjholi, Tehsil Nalagarh, Distt. Solan H.P.
Date of Admission
06-05-2023
Date of Final Hearing
31-10-2023
Date of Orders
21-11-2023
112. Complaint No : 1421/1/23/02
Order Date : 10-10-2023
M/s Swastik Industries, Plot No. 41-42, Sector-1 Industrial Area, Parwanoo, Distt, Solan (H.P) & Notice
Date of Admission
30-01-2023
Date of Final Hearing
10-10-2023
Date of Orders
10-10-2023
113. Complaint No : 1421/2/08/24-1422/202307/20
Order Date : 10-10-2023
M/s Morepen Laboratories Ltd. (Unit-II), VPO Masulkhana, Tehsil Kasauli, Distt. Solan (HP). & Notice
Date of Admission
26-07-2023
Date of Final Hearing
10-10-2023
Date of Orders
10-10-2023
114. Complaint No : 1454/202308/25
Order Date : 05-09-2023
M/s Emmbros Autocomp Ltd. (Unit- Export) Village Katha, Nalagarh Road Baddi, Solan 173205 (HP)
Date of Admission
11-08-2023
Date of Final Hearing
05-09-2023
Date of Orders
05-09-2023
115. Complaint No : 2216/202308/23
Order Date : 05-09-2023
M/s Aggarwal Steels Pvt. Ltd. Patch No.1 & 2 Phase II , Industrial Area Gowalthai Distt. Bilaspur (HP)
Date of Admission
08-08-2023
Date of Final Hearing
05-09-2023
Date of Orders
05-09-2023
116. Complaint No : 1413/1/23/09
Order Date : 04-08-2023
M/s Kailash Chand (LR College). Village Jabli (Kyar) PO Ochghat, Tehsil & Distt. Solan (HP)
Date of Admission
20-02-2023
Date of Final Hearing
04-08-2023
Date of Orders
05-09-2023
117. Complaint No : 3131/2/23/14
Order Date : 18-07-2023
Mr. Dinesh Butail, S/o Late Sh. Kunj Bihari R/o Bundla Tea Estate, Chopati, Palampur H.P.-176061
Date of Admission
10-04-2023
Date of Final Hearing
18-07-2023
Date of Orders
04-08-2023
118. Complaint No : 1453/2/23/16
Order Date : 20-06-2023
M/s Arush Industries, Jharmajri, Baddi, District Solan (HP)
Date of Admission
24-05-2023
Date of Final Hearing
20-06-2023
Date of Orders
20-06-2023
119. Complaint No : 1524/4/22/38
Order Date : 20-06-2023
M/s Himalayan International Pvt. Ltd. V.P.O Misserwala Paonta Sahib Distt. Sirmour H.P
Date of Admission
30-12-2022
Date of Final Hearing
20-06-2023
Date of Orders
30-06-2023
120. Complaint No : 1421/4/22/37
Order Date : 24-05-2023
M/s Swastik Industries, Plot No. 41-42, Sec-1 Parwanoo Distt. Solan (HP).
Date of Admission
30-12-2022
Date of Final Hearing
24-05-2023
Date of Orders
24-05-2023