HPSEBL NOTIFICATIONS

  2. CGRF

CONSUMER GRIEVANCE REDRESSAL FORUM ORDERS

CGRF(Consumer Grievance Redressal Forum):Consumers Rights and Responsibilities and Grievance Redressal Mechanisms

Himachal Pradesh State Electricity Board Limited, in response to Regulations made by the Himachal Pradesh Electricity Regulatory Commission in exercise of powers under Section 181, sub-section (2) (r) & (s) read with sub-section (5) to (8) of Section 42 of Electricity Act 2003 has constituted a Consumer Grievances Redressal Forum (CGRF) vide orders dated 21/06/2005.Consumers of HPSEB Limited can file any Grievance which includes any complaint, relating to fault, imperfection, shortcoming or inadequacy in the quality and manner of performance to be performed by the Licensee, i.e. Himachal Pradesh State Electricity Board Limited in pursuance of License, Contract, agreement or under Electricity Supply Code or in relation to Distribution Performance standards of the Licensee, as specified by the Commission, and includes billing disputes of any nature and matters related to safety of the Distribution System having potential of endangering life or property.The (CGRF) is located at Block No. 8, Top Floor, SDA Complex, Kasumpti, Shimla-171009 The detailed procedure for filing the Complaint at CGRF is available in the Himachal Pradesh Electricity Regulatory Commission (Consumer Grievances Redressal Forum and Ombudsman) Regulations, 2013 and subsequent amendments available at http://hperc.org/?page_id=172 . The Consumers, aggrieved in any manner specified above can file their complaints either in person or by post in a manner as specified in the Regulations or through email at crgrf@hpseb.in

 

Total Orders : 307
151. Complaint No : 3325/2/22/16
Order Date : 17-10-2022
M/s Vardhman Ispat Udyog, Village Bathri, Tehsil Haroli, Near Tahliwal, District Una (HP).
Date of Admission
04-06-2022
Date of Final Hearing
17-10-2022
Date of Orders
17-10-2022
152. Complaint No : 1232/3/22/24
Order Date : 30-09-2022
Indian Institute of Advance Study, Rashtrapati Niwas Shimla 171005 (HP).
Date of Admission
29-07-2022
Date of Final Hearing
30-09-2022
Date of Orders
30-11--0001
153. Complaint No : 1215/2/22/20
Order Date : 30-09-2022
M/s Gables Promoters Private Limited, Near State Fire Training Centre, Baldeyan, Tehsil and District Shimla (HP).
Date of Admission
15-06-2022
Date of Final Hearing
30-09-2022
Date of Orders
30-11--0001
154. Complaint No : 1232/3/22/25
Order Date : 30-09-2022
Indian Institute of Advance Study, Rashtrapati Niwas Shimla 171005 (HP).
Date of Admission
29-07-2022
Date of Final Hearing
30-09-2022
Date of Orders
30-11--0001
155. Complaint No : 1233/1/21/052
Order Date : 26-08-2022
M/s Sh. Sanjay Thakur, S/o Sh. Raghu Nath, Singh Thakur, Proprietor of Marina Hotel, Shimla-1, The. & Distt Shimla (HP).
Date of Admission
19-02-2021
Date of Final Hearing
26-08-2022
Date of Orders
30-11--0001
156. Complaint No : 1515/4/21/028
Order Date : 29-07-2022
M/s H.M Steel Village Kheri, Trilokpur Road Kala Amb, Tehsil Nahan, Distt. Sirmour (HP).
Date of Admission
15-11-2021
Date of Final Hearing
29-07-2022
Date of Orders
30-11--0001
157. Complaint No : 1515/3/22/24
Order Date : 29-07-2022
M/s JB Rolling Mills Ltd., Vill. Kheri, Trilokpur Road, Kala Amb, Nahan, Sirmaur, H.P.
Date of Admission
20-07-2021
Date of Final Hearing
29-07-2022
Date of Orders
30-11--0001
158. Complaint No : 1212/3/21/08
Order Date : 29-07-2022
Sh.Yash Pal & Ors. Shivam Insustries, Shoghi, V.P.O Shoghi Distt Shimla
Date of Admission
27-07-2021
Date of Final Hearing
29-07-2022
Date of Orders
30-11--0001
159. Complaint No : 1515/2/22/14
Order Date : 29-07-2022
M/s Saboo Tor Pvt. Ltd. Trilokpur Raod, Kala Amb, Tehsil Nahan, District Sirmour (HP). VS HPSEB
Date of Admission
04-05-2022
Date of Final Hearing
29-07-2022
Date of Orders
30-11--0001
160. Complaint No : RA.3111/1/22/06
Order Date : 29-07-2022
M/s Himachal Pradesh Tourism, Development Corporation Ltd., Ritz Annexure, The Mall Shimla-171001 VS HPSEB
Date of Admission
18-02-2022
Date of Final Hearing
29-07-2022
Date of Orders
30-11--0001