HPSEBL NOTIFICATIONS

  2. CGRF

CONSUMER GRIEVANCE REDRESSAL FORUM ORDERS

CGRF(Consumer Grievance Redressal Forum):Consumers Rights and Responsibilities and Grievance Redressal Mechanisms

Himachal Pradesh State Electricity Board Limited, in response to Regulations made by the Himachal Pradesh Electricity Regulatory Commission in exercise of powers under Section 181, sub-section (2) (r) & (s) read with sub-section (5) to (8) of Section 42 of Electricity Act 2003 has constituted a Consumer Grievances Redressal Forum (CGRF) vide orders dated 21/06/2005.Consumers of HPSEB Limited can file any Grievance which includes any complaint, relating to fault, imperfection, shortcoming or inadequacy in the quality and manner of performance to be performed by the Licensee, i.e. Himachal Pradesh State Electricity Board Limited in pursuance of License, Contract, agreement or under Electricity Supply Code or in relation to Distribution Performance standards of the Licensee, as specified by the Commission, and includes billing disputes of any nature and matters related to safety of the Distribution System having potential of endangering life or property.The (CGRF) is located at Block No. 8, Top Floor, SDA Complex, Kasumpti, Shimla-171009 The detailed procedure for filing the Complaint at CGRF is available in the Himachal Pradesh Electricity Regulatory Commission (Consumer Grievances Redressal Forum and Ombudsman) Regulations, 2013 and subsequent amendments available at http://hperc.org/?page_id=172 . The Consumers, aggrieved in any manner specified above can file their complaints either in person or by post in a manner as specified in the Regulations or through email at crgrf@hpseb.in

 

Total Orders : 307
121. Complaint No : 1421/4/22/37
Order Date : 24-05-2023
M/s Swastik Industries, Plot No. 41-42, Sec-1 Parwanoo Distt. Solan (HP).
Date of Admission
30-12-2022
Date of Final Hearing
24-05-2023
Date of Orders
24-05-2023
122. Complaint No : 1421/1/23/04
Order Date : 24-05-2023
M/s Ind-Sphix Precision Ltd. 1, Takshal Road, Kasauli Marg, Parwanoo, Distt. Solan (HP)
Date of Admission
31-01-2023
Date of Final Hearing
24-05-2023
Date of Orders
20-06-2023
123. Complaint No : 1453/1/23/10
Order Date : 09-05-2023
M/s Renny Steels Village Kunjhal, PO Barotiwala Tehsil Baddi, Distt. Solan HP
Date of Admission
20-02-2023
Date of Final Hearing
09-05-2023
Date of Orders
09-05-2023
124. Complaint No : 1453/1/23/08
Order Date : 09-05-2023
M/s Renny Steels Village Kunjhal, PO BarotiwalaTehsil Baddi, Distt. Solan H.P.
Date of Admission
20-02-2023
Date of Final Hearing
09-05-2023
Date of Orders
09-05-2023
125. Complaint No : 1453/1/23/05
Order Date : 09-05-2023
M/s Kundlas Loh Udyog, Village Balyana, P.O. Barotiwala, Tehsil Baddi, Distt. Solan (H.P)
Date of Admission
14-02-2023
Date of Final Hearing
09-05-2023
Date of Orders
09-05-2023
126. Complaint No : 2224/1/23/01
Order Date : 25-04-2023
M/s Vodafone Mobile Services Ltd. Sh. Suraj Prakash R/o Village Luhnu P.O Chandpur Distt. Bilaspur (HP).
Date of Admission
03-01-2023
Date of Final Hearing
25-04-2023
Date of Orders
25-04-2023
127. Complaint No : 1453/1/23/03
Order Date : 29-03-2023
M/s A.M. Industries, Plot No. 97, Jharmajri, Baddi, Distt, Solan (HP)
Date of Admission
26-01-2023
Date of Final Hearing
29-03-2023
Date of Orders
26-04-2023
128. Complaint No : 1413/4/22/36
Order Date : 29-03-2023
M/s Kusum Gupta & Associates, R/o Vill. Nagli, Oachhghat, Tehsil& Distt. Solan (HP)
Date of Admission
20-12-2023
Date of Final Hearing
29-03-2023
Date of Orders
29-03-2023
129. Complaint No : 3325/2/22/16
Order Date : 29-03-2023
M/s Vardhman Ispat Udyog, Village Bathri, Tehsil Haroli, Near Tahliwal, District Una (HP)
Date of Admission
03-03-2023
Date of Final Hearing
29-03-2023
Date of Orders
29-03-2023
130. Complaint No : 1432/1/23/07
Order Date : 28-03-2023
M/s Him Chem Private Ltd. Village Khera, P.O. Baddi, Nalagarh Road, Nalagarh, District Solan (H.P.).
Date of Admission
15-02-2023
Date of Final Hearing
28-03-2023
Date of Orders
26-04-2023