CONSUMER GRIEVANCE REDRESSAL FORUM ORDERS

CGRF(Consumer Grievance Redressal Forum):Consumers Rights and Responsibilities and Grievance Redressal Mechanisms

Himachal Pradesh State Electricity Board Limited, in response to Regulations made by the Himachal Pradesh Electricity Regulatory Commission in exercise of powers under Section 181, sub-section (2) (r) & (s) read with sub-section (5) to (8) of Section 42 of Electricity Act 2003 has constituted a Consumer Grievances Redressal Forum (CGRF) vide orders dated 21/06/2005.Consumers of HPSEB Limited can file any Grievance which includes any complaint, relating to fault, imperfection, shortcoming or inadequacy in the quality and manner of performance to be performed by the Licensee, i.e. Himachal Pradesh State Electricity Board Limited in pursuance of License, Contract, agreement or under Electricity Supply Code or in relation to Distribution Performance standards of the Licensee, as specified by the Commission, and includes billing disputes of any nature and matters related to safety of the Distribution System having potential of endangering life or property.The (CGRF) is located at Block No. 8, Top Floor, SDA Complex, Kasumpti, Shimla-171009 The detailed procedure for filing the Complaint at CGRF is available in the Himachal Pradesh Electricity Regulatory Commission (Consumer Grievances Redressal Forum and Ombudsman) Regulations, 2013 and subsequent amendments available at http://hperc.org/?page_id=172 . The Consumers, aggrieved in any manner specified above can file their complaints either in person or by post in a manner as specified in the Regulations or through email at crgrf@hpseb.in

 

Total Orders : 300
131. Complaint No : 1413/3/22/30
Order Date : 03-03-2023
M/s J M Laboratories, R/o Village Bhanat Deothi, Tehsil and District Solan (HP)
Date of Admission
30-09-2022
Date of Final Hearing
03-03-2023
Date of Orders
03-03-2023
132. Complaint No : 1515/3/22/26
Order Date : 03-03-2023
M/s Param Industries. Village Johron, Trilokpur Road, Kala Amb, Tehsil Nahan, District Sirmour (HP).
Date of Admission
28-07-2022
Date of Final Hearing
03-03-2023
Date of Orders
03-03-2023
133. Complaint No : 1515/3/22/21
Order Date : 31-01-2023
M/s H.M Steel Village Kheri, Trilokput Road Kala Amb, Tehsil Nahan Distt. Sirmour (HP).
Date of Admission
14-07-2022
Date of Final Hearing
31-01-2023
Date of Orders
15-02-2023
134. Complaint No : 1522/2/22/12
Order Date : 31-01-2023
M/s ATC Telecom Infrastructure Pvt. Ltd., 25 KVA, Timbi 1313, Tatiyana, Sirmaur, 173001, (HP).
Date of Admission
18-04-2022
Date of Final Hearing
31-01-2023
Date of Orders
15-02-2023
135. Complaint No : 3234/3/22/28
Order Date : 09-01-2023
M/s. I.D. Sood, ISPAT Private Ltd., Vill.& P.O. Kandrori, The. Indora, Distt. Kangra, H.P.
Date of Admission
31-08-2022
Date of Final Hearing
09-01-2023
Date of Orders
09-01-2023
136. Complaint No : 3121/2/22/18
Order Date : 20-12-2022
M/s Prashanti Surya Constructions Co. Pvt. Ltd.R/O Village & P.O. Ghurkari,Tehsil & District Kangra (HP).V/s HPSEBL
Date of Admission
03-06-2022
Date of Final Hearing
20-12-2022
Date of Orders
20-12-2022
137. Complaint No : 1232/4/22/32
Order Date : 20-12-2022
M/s La Ri Sa (Samora) Hotel Pvt. Ltd.Kachi Ghati, Shimla (HP). V/s HPSBEL
Date of Admission
30-11-2022
Date of Final Hearing
20-12-2022
Date of Orders
20-12-2022
138. Complaint No : 1421/3/22/29
Order Date : 20-12-2022
M/s Milestone Gears (P) Ltd.(Unit-V) Plot No. 58 Sector-1 District Solan-173220 (HP) V/s HPSEBL
Date of Admission
06-09-2022
Date of Final Hearing
20-12-2022
Date of Orders
20-12-2022
139. Complaint No : 1441/3/22/22
Order Date : 14-11-2022
M/s Bhagwati Stone Crusher, Village Gawda, PO Khararhatti, Kunihar Nalagarh Road Tehsil Arki, Distt Solan HP
Date of Admission
20-07-2022
Date of Final Hearing
14-11-2022
Date of Orders
14-11-2022
140. Complaint No : 1411/3/22/27
Order Date : 14-11-2022
M/s Mohan Meakin Ltd. Solan Brewery, Solan District Solan (HP).
Date of Admission
04-08-2022
Date of Final Hearing
14-11-2022
Date of Orders
14-11-2022